Our Personalized Ornament Guarantee
OrnamentsAndMore.com promises that you will have an enjoyable shopping experience. Your satisfaction is our number one priority. We are committed to your satisfaction by promising:
- To ship your personalized ornament order within 48-72 hours of receipt during our holiday season (September through December).
- All of our personalized ornaments are handwritten by experienced professionals and never computer generated.
- We have the largest selection of hard-to-find ornaments on the internet.
- Our site is easy to navigate and provides hassle-free shopping.
- Personal customer service. We will provide many ways to personalize your ornaments other than just using a name and year.
Security Policy. You can feel safe ordering through our secure server. All orders placed on our site are protected using Secure Socket Layer (SSL) encryption. Your credit card data is transmitted to our server in an encrypted form that cannot be viewed by third parties. Even though we take great efforts to protect your personal and credit card information, there is always the risk that information on the internet may be unlawfully intercepted by third parties. We urge you to protect your privacy by signing off your account when you have finished ordering, especially if you are sharing a computer or using one in a public space.
Definitions. As used in this Site, the words "us" and/or "our" and/or "we" include OrnamentsAndMore.com, its owner, Framed & Fancy, Inc., also trading as Ornaments and More, and their directors, officers, employees, agents, vendors, manufacturers, successors and assigns. The words "you" and/or "your" refer to the individual or entity using this Site in any way. The word "Site" refers to the web site OrnamentsAndMore.com, in whole or in part.
DISCLAIMER OF WARRANTY. THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT OPERATION OF THE SITE MAY NOT BE UNINTERRUPTED OR ERROR FREE.
LIMITATION OF LIABILITY. IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR FOR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SITE OR OF FAILURE TO PROVIDE PRODUCTS OR SERVICES THAT YOU ORDER FROM US, INCLUDING WITHOUT LIMITATION, DAMAGES ARISING FROM MISTAKE, OMISSION, VIRUS, DELAY, OR INTERRUPTION OF SERVICE. IN NO EVENT SHALL WE BE LIABLE OR RESPONSIBLE FOR ANY DAMAGES OR CONSEQUENCES ARISING FROM OR RELATED TO YOUR INAPPROPRIATE OR UNAUTHORIZED USE OF THIS SITE OR ITS CONTENT.
Errors. If you make an error in submitting your order and we have completed your order, your order will be considered complete and non-returnable. However, please contact us and we can determine if the error can be addressed in a mutually agreeable manner. If we make an error, please immediately return the ornament(s) to us by United States Postal Service to OrnamentsAndMore.com, 11438 Cronridge Drive, Suite Z, Owings Mills, MD 21117, and we will reship your corrected ornament(s) and credit you with your postage.
Governing Law; Jurisdiction. We are located in the State of Maryland and all orders and services shall be received in and shipped from Maryland. All issues related to the protection, infringement or misuse of copyrighted materials shall be governed by the copyright laws of the United States of America. All other matters relating to your access to or use of this Site shall be governed by the laws of Maryland. Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted only in the courts of the State of Maryland or the United States District Court for the District of Maryland; you agree to submit to the jurisdiction of such courts and agree that venue in these courts is proper in any such legal action or proceeding.